Support
Email BlackPyre Support.
[email protected]
Do not attach personal health, nutrition, training, backup, or diagnostic data unless BlackPyre Support specifically requests it.
[email protected]
Do not attach personal health, nutrition, training, backup, or diagnostic data unless BlackPyre Support specifically requests it.
Before requesting help
- Open Settings → About BlackPyre → Help & FAQ for instructions covering food, training, backups, and recovery.
- If saving is paused, do not uninstall. Follow the Protected mode recovery screen.
- For missing packaged food, verify the package label and use manual entry.
- Keep a backup copy outside the BlackPyre folder before deleting or replacing the app.
Membership and billing
BlackPyre memberships are purchased through Apple and do not use a separate BlackPyre login. In the app, open Settings → BlackPyre Membership to restore a purchase or open Apple’s subscription-management screen. Apple handles charges, renewals, cancellation, refunds, and payment methods. If membership access does not return after a successful Apple purchase, use Restore Purchases before contacting support.
Privacy and deletion
Read the BlackPyre Privacy Policy. Local data can be removed from Settings → Data & recovery → Erase all BlackPyre data. Copies you exported elsewhere must be deleted from those locations separately.
Developer
BlackPyre is developed and supported by The Titan Builder LLC.